We Fight Fraud
We need you to help us reach our Big Hairy Audacious Goal! By building really smart software we enable insurers worldwide to automatically detect insurance fraud and identify high risks. Our ultimate dream is that in 2025 the FRISS Score is the global trusted standard for honest insurance. Are you ready for an adventure? For this vacancy we are looking for a new colleague, someone with a proven track record as a Project Management Officer (PMO’er). Someone who is capable to structure the work process and projects of our Customer Operations Team (COPS). Together with your colleague PMO’er Marloes Rutgers you will be responsible for this challenge.
Your Mission as a PMO’er at FRISS
Our COPS team is capable to implement the FRISS software within the predefined KPI’S at our customers. Our customers are able to get the best value out of our software AND they will experience “A joy to do business with FRISS”. They become FRISS ambassadors and they will recommend FRISS in the market.
What did you achieved as a PMO’er at FRISS after one year?
Our implementation projects are structured, efficient and customer oriented accomplished. You gained new insights which helped you in the fact that you are now able to have a clear overview of all the running projects. This means that the forecast and the planning are in line. You have an eye for detail. And you are able to overlook the process, budgets and quality of the projects. As gatekeeper you are able to support the project team as well within FRISS as with the customer. You are in the lead! This vacancy is in development, new ideas to improve the way to our goals are more than welcome. Nothing is set in stone! You have to like this. What do we expect from you?
- Create project schedules and keep them updated. Analyzing facts & figures so you can shape if needed and signal possible risks.
- Signal and pro-actively act on challenges that are popping up.
- Develop and maintain our internal WIKI. This contains everything about our customers, running projects and processes.
- Create a clear overview of the whole customer funnel (Sales, COPS & Service) . So FRISS is able to deliver the best value for the customer.
You and your FRISS team
Yes, your Sales colleagues signed a new customer, welcome on board! Now it’s your time to step up, you are responsible to create a project team. With a quick scan on your forecast and planning you are able to see who is available for a new project. In no time you are able to make a project team (Project Manager, Consultants, Data Scientists, Service Managers and Support). Together with this team you are responsible for creating a constructive collaboration with the customer. So the customer can experience our motto “A joy to do business with FRISS”. During the project you are an important point of contact for the project teams. You take care of the well being of the team and the customer.
Who are you?
A flexible controlefreak with great communication skills (ENG & NL) ? You are at your best when you can make a fact and number based overview. At the same time you are able to anticipate on unexpected situations. You are curious and sensitive, this makes it possible for you that you can connect with people. Your first nature is; organized, structured and you are able to challenge people to achieve the best results. You share your input, this input is based on your experience that you gained within project management.
Ok, we are aware of the fact that we ask a lot! The most important is that we are looking for you when this vacancy makes your energy starts to bubble. Are you curious if you add your value to our expedition? Apply via the button or you can contact me, Willeke, via WhatsApp op 31 638 242754